Support

Frequently asked questions

What happens when I tap “I need to smoke”?

SmokeAway asks what triggered the urge — stress, boredom, social, habit or sadness — then suggests alternatives for that trigger. Pick one, run the short timer, and report whether you deflected the craving or smoked. Every report feeds your Insights and your weekly analysis.

What can the AI Coach help with?

Open AI Coach from the Insights tab and ask anything about your cravings — which triggers hit you most, or a breathing exercise for right now. It answers from the cravings you have logged in the app.

How does the Craving Forecast work?

The forecast reads the times and triggers of the cravings you have logged and maps when your urges are most likely to peak over the next 24 hours, so you can pre-plan an alternative before the window opens. The more cravings you log, the better it gets.

What is a Buddy Pact?

A Buddy Pact links you with an accountability partner. Open Settings → Buddy Pact to generate your personal invite link and send it to a friend. You can dissolve the pact from the same screen at any time.

What does SmokeAway Pro include?

Pro adds the Weekly AI Pattern Analysis, a personalized deflection strategy, your full craving history, the Craving Forecast and your own custom alternatives. It is an optional auto-renewable subscription; manage or cancel it in your App Store account settings, and use Settings → Restore Purchases on a new device.

How do I delete my account?

Open Settings, scroll to Account Actions and tap “Delete Account.” This permanently deletes your profile and craving data. You can also email us to request deletion.

See also our Privacy Policy and Terms of Use.